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Splunk Training Provider Authorised Learning Partner Australia

Accredited ITSI Analyst

The Accredited ITSI Analyst instructor-led (32-hour) course prepares consultants to execute the IT Service Intelligence (ITSI) Implementation Success Service offering, focusing on the ITSI Analyst role.

Students will learn to perform the necessary workshops such as Service Identification and Service Decomposition to solution, model and document the service model requirements. The outcomes of the workshops are a comprehensive set of service model requirements and ITSI program planning artifacts.

These documents are handed off to the ITSI senior consultant to implement the solution, providing a clear set of requirements for the designing, building and operating the service model with definitive objectives and value alignment.

The Pre-requisites are Splunk Accredited ITSI  Implementation OR Splunk Core Certified Consultant.

Learning Path
ITSI Analyst Course

Live instructor led enablement course

▪ ITSI architecture and deployment

▪ Facilitating Service identification and Service Decomposition workshops – Role plays

▪ Defining service model services and KPI requirements

▪ Defining Visualization and Diagnostic requirements

▪ Defining Event Analytics operational strategy

▪ ITSI program policies and governance, naming standards, service meta-models

▪ Conducting engagement close-out and executive presentation presentations

The Splunk Accredited ITSI Analyst Exam is free of charge in the Splunk Partner Portal.

Certifications Exam

When you’re ready to take a Splunk Certification exam, please view the Exam-Registration-Tutorial for registration assistance. As a reminder, each exam attempt costs US$125. Bulk registration vouchers can be purchased at a discounted price of five registrations for US$500.


How to register for your exam

There are three ways to purchase a PearsonVUE registration voucher:

1) Directly from PearsonVUE

This is the most streamlined approach. Follow the steps for account creation and exam registration provided at

Payment will be collected at the time of registration. You can also visit the Pearson VUE voucher store for direct purchase.

2) From Splunk (as an individual) 

Log into your existing account at to purchase a registration code. Payment can be made via credit card or existing Splunk Education credits. Splunk will email you a unique registration code, which can be used for registration at . 

3) From Splunk (as an account)

Your Splunk Sales Rep can add certification exams to any deal. Once the number of vouchers has been requested, Splunk will email your unique registration codes, which can be used for registration at

All scheduled exams are subject to a minimum 24-hour cancellation and/or rescheduling policy. Failure to cancel or reschedule an exam within this timeframe results in forfeiture of registration fee.

One of the best trainers I've had - keeps content relevant & explains the tasks in easily understood language. Extremely knowledgeable in all fields relating to the content. Well paced & accommodated to everyone's questions & progress.

Participant, Splunk Enterprise Data Administration

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