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Frequently Asked Questions
General / Training Logistics
Ingeniq delivers live virtual instructor-led training you can attend from home or office.
Training is delivered via the LogMeIn GoToTraining application, compatible with Windows or Mac, with minimum 1 Mbps internet.
Course times are shown in Australian Eastern Time (AEST / AEDT), but participants from multiple time zones are welcome.
Yes. All Splunk courses are virtual and accessible anywhere in Australia, including NSW, QLD, VIC, WA, SA, TAS, NT.
Ingeniq delivers official Splunk virtual instructor-led training that you can join from Chatswood, Silverwater, anywhere in Australia, or internationally. Because all courses are taught live online, learners can participate from any location worldwide without needing to travel.
Ingeniq provides virtual Splunk training that Chatswood-based learners can join from home or office. All courses are official Splunk curriculum.
Ingeniq offers Early-Bird discounts, Last-Minute Deals, savings on selected official Splunk courses, and occasional special offers for Splunk Partners.
To stay updated on new promotions, limited-time deals, and upcoming Splunk course schedules, subscribe to the Ingeniq Newsletter.
Yes, during checkout, you can request to pay with Splunk Education Credits by adding a note and your agreement number.
We accept Debit/Credit Cards (via PayPal) and direct EFT. PayPal guest checkout is also supported.
Pricing varies by course, starting around AUD $1,000. Training Packs offer up to 15% savings.
Certification exam fees are set by Splunk and purchased via Pearson VUE. Pricing is the same Australia-wide regardless of location. (Ingeniq does not sell certification exams.)
Course materials are made available in STEP (Splunk’s LMS) at the start of your class.
Exams & Certification
Review the official Splunk exam blueprints and take recommended courses through Ingeniq. Practice in Splunk’s free sandbox to build confidence.
Certifications are handled directly via Splunk’s official portal. (Refer to Splunk’s exam registration documentation.)
The typical exam duration is one hour, once the first page of questions appears.
Exams may include multiple choices, true/false, fill-in-the-blank, and multiple select questions.
Take official Splunk training through Ingeniq and review Splunk’s exam blueprints online.
Certification validates your Splunk skills and enhances your career opportunities.
We provide contact numbers and support links for LogMeIn during sessions so you can get immediate help.
After the class, your lab results are marked in STEP, and you can download your certificate from your learning profile.
Exams & Certification
Review the official Splunk exam blueprints and take recommended courses through Ingeniq. Practice in Splunk’s free sandbox to build confidence.
Certifications are handled directly via Splunk’s official portal. (Refer to Splunk’s exam registration documentation.)
The typical exam duration is one hour, once the first page of questions appears.
Exams may include multiple choices, true/false, fill-in-the-blank, and multiple select questions.
Take official Splunk training through Ingeniq and review Splunk’s exam blueprints online.
Certification validates your Splunk skills and enhances your career opportunities.
We provide contact numbers and support links for LogMeIn during sessions so you can get immediate help.
After the class, your lab results are marked in STEP, and you can download your certificate from your learning profile.
Course Content, Packs & Advanced Topics
A “pack” is a bundled set of courses aligned to certification paths, often with cost savings compared to buying courses individually.
Yes, if none of our prebuilt packs suit your goals, we can help you build a custom pack.
Courses cover search, dashboards, admin, SOAR, ITSI, and troubleshooting.
It teaches you to search, visualise, and interpret data effectively in Splunk.
We provide advanced modules like Troubleshooting Splunk Enterprise, Building Apps with Splunk 8.2, SOAR playbooks, and more.
Yes, we can provide dedicated virtual or on-site training sessions tailored to your team.
Policies & Terms
Credits generally expireone year from the date of issue.
No, for customers outside Australia, payment must be made via electronic funds transfer (EFT).
Claims for non-receipt or short delivery of “goods” must be lodged within 48 hours of scheduled delivery.
Ingeniq abides by privacy laws and policy to protect your data. See our Privacy Policy for details.
Enrollment & Getting Started
You can enroll directly via Ingeniq’s course catalog (https://www.ingeniq.com.au/)or contact our Training Consultants at1300 245 802 or sales@ingeniq.com.au (mailto:sales@ingeniq.com.au)for assistance.
Yes, you’ll need a free Splunk.com account to access STEP (Splunk’s LMS) and course materials.
STEP (Splunk Training Enablement Platform) is where you access course materials, track progress, and download certificates. You log in using your Splunk.com credentials.
During Training
Ingeniq provides live virtual instructor-led courses across Splunk domains:
• Platform (searching, dashboards, admin)
• Security (ES, SOAR)
• Observability (ITSI, Cloud Monitoring)
• Architecture & Deployment
Courses range from 4.5 to 18 hours, depending on the subject and level.
Yes, Ingeniq offers custom training packs tailored to your goals, or you can choose from prebuilt certification-aligned bundles.
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