Splunk Training Provider Authorised Learning Partner Australia

Troubleshooting Splunk Enterprise

The Troubleshooting Splunk Enterprise course is designed for Splunk administrators. It covers topics and techniques for troubleshooting a standard Splunk distributed deployment using the tools available on Splunk Enterprise.

Troubleshooting Splunk Enterprise course is a lab-oriented class designed to help you gain troubleshooting experience before attending more advanced courses. You will debug a distributed Splunk Enterprise environment using the live system and simulated case logs.

This course does not cover the issues surrounding Splunk Cloud, Splunk Clusters, or Splunk premium apps.


Units : 2
Duration : 9 hours over 2 days
Time : 9:00 am – 1:30 pm AEST (GMT +10)

*Course discounts apply for Splunk Partners. Please use the currency convertor above to check for course pricing in your local currency.

Troubleshooting Splunk Enterprise

This course was very interactive . Logging into Splunk and showing how to do it, giving examples and showing the ins and outs of ES actually makes a huge difference. Well done to the instructor.

Participant, Using Splunk Enterprise Security

Troubleshooting Splunk Enterprise
Troubleshooting Splunk Enterprise - Course Topics
  • Splunk Support Model

  • Splunk Troubleshooting Methods and Tools

  • Clarifying the Problem

  • Installation, Licensing, and Crash Problems

  • UI and Search Problems

  • Configuration Problems

  • Deployment Problems

  • User Management Problems

Class Format

Instructor-led lecture with labs. Delivered via virtual classroom or at your site

Course Prerequisites
Related Certifications
Troubleshooting Splunk Enterprise - Audience

Anyone within a technical role who is involved in the Administration of Splunk within their organisation or are looking to become Architect II certified. Previous Attendees have included IT Administrators, DevOps, Security Analysts and Solution Architects

After completing Troubleshooting Splunk Enterprise course you will be able to
  • Understand the Splunk Support Model and its resources

  • Identify the best practices for troubleshooting Splunk Enterprise

  • List ways to gather useful Splunk diagnostic information

  • Use Splunk diagnostic tools

  • Identify common Splunk technical issues and solutions

Troubleshooting Splunk Enterprise
Troubleshooting Splunk Enterprise - Course Objectives

Module 1 – Splunk Support Model

  • Splunk support resources

Module 2 – Splunk Troubleshooting Methods and Tools

  • Splunk troubleshooting methodology

  • Splunk diagnostic tools

Module 3 – Clarifying the problem

  • Splunk Topology

  • Index-time pipeline

  • Search-time pipeline

Module 4 – Installation, Licensing and Crash problems

  • Installation issues

  • License issues

  • Crash issues

Module 5 – Configuration problems

  • Input issues

  • Configuration Precedence

Module 6 – UI and Search problems

  • Search issues

  • Dashboard issues

Module 7 – Deployment problems

  • Forwarding issues

  • Distributed search issues

  • Deployment server issues

Module 8 – User Management problems

  • Splunk users and role capabilities

  • Directory integration issues

Splunk Course Schedules and Timezones

Ingeniq Course are delivered live and in English and provide access to customers spanning multiple timezones.

Dates and times displayed for each course are relative to Australian Eastern Time (AET).

AM Marked Splunk Courses

AM marked courses start at AET 9:00am and finish at AET 1:30pm (4.5 hour sessions over 1 or more days) and are optimal for customers in the following countries and areas;

  • UTC+10 including Australia (East Coast)

  • UCT+11/+12 including New Zealand and the Pacific Islands

  • UTC-8 including USA (West Coast), Canada (West Coast)

  • UTC-7 including USA (Mid West)

PM Marked Splunk Courses

PM marked courses start at AET  2:00pm and finish at AET 6:30pm (4.5 hour sessions over 1 or more days) and are optimal for customers in the following countries and areas;

  • UTC+9 including Japan, Korea

  • UTC+8 including Australia (West Coast), Singapore, Hong Kong, China, Philippines, Brunei, Thailand

  • UTC +5/+6 including India and Sri Lanka

Troubleshooting Splunk Enterprise - Upcoming Courses