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What Sets Observability Leaders Apart In 2024?

Derek Ozen

Hand points to a screen filled with data and analytics, highlighting key observability trends for 2024.

Observability has become an essential practice for organisations aiming to stay competitive in today’s fast-paced digital world. The key difference between industry leaders and their peers lies in their ability to integrate observability seamlessly into their operations, enabling them to drive both resilience and innovation. By embedding observability early in development practices, leaders can resolve incidents quickly and effectively, ensuring that feature launches happen smoothly and that challenges are met with proactive solutions.


This blog delves into key findings from the State of Observability trends 2024 report, exploring how leading organisations are leveraging observability to enhance their productivity, incident resolution, and overall business success.


What are the key observability trends?

As observability evolves, several trends have emerged that shape how organisations operate. These trends are not just about keeping systems functional; they’re about creating a resilient, innovative, and agile environment.

  • AI and Machine Learning: Almost all leaders are leveraging AI and ML to improve observability, helping teams correlate events and prioritise alerts.

  • OpenTelemetry: The rise of OpenTelemetry is helping organisations avoid vendor lock-in while enabling them to collect more flexible telemetry data.

  • Platform Engineering: The growing focus on platform engineering is enhancing developer productivity by streamlining toolchains and improving software delivery efficiency.

  • Increased Automation: Automating routine observability tasks and reducing human error has become critical for leaders looking to maintain uptime and accelerate development.


How are leaders outperforming their peers with observability trends?

Leading organisations are not just following these trends—they are mastering them and reaping significant benefits in terms of efficiency, productivity, and bottom-line performance. Here’s how they’re excelling:

  • Faster MTTR: Leaders resolve incidents 2.3x faster than their peers, reducing downtime that costs Global 2000 companies billions annually.

  • Higher Alert Accuracy: 80% of leaders' alerts are actionable, meaning they don’t waste time on false positives, unlike their peers.

  • Faster Releases: Leaders push code on-demand 2.6x more than beginners, enabling quicker service and product releases with a 22% higher change success rate.

  • Greater Efficiency: 92% of leaders report that observability solutions significantly shorten development cycles, allowing for faster time to market.


Why do observability trends impact incident resolution and MTTR?

In today’s fast-paced digital landscape, the ability to resolve incidents quickly is a game-changer. Leading organisations understand that observability tools are vital in shortening the Mean Time to Recovery (MTTR) and minimising the impact of system downtime.

  • Real-Time Insights: With accurate alerts and data insights, leaders can immediately identify and address incidents, cutting down recovery times.

  • Proactive Measures: By adopting observability early, leaders can prevent incidents before they escalate, reducing the need for reactive firefighting.

  • Collaboration Across Teams: Sharing tools and workflows between security and operations teams helps create a unified approach to incident resolution, speeding up problem-solving.


How can AI and OpenTelemetry enhance your observability practices?

AI and OpenTelemetry are not just buzzwords—they are transforming observability practices, making them more accurate, scalable, and adaptable.

  • AI-Powered Insights: AI enhances observability by helping teams prioritise incidents based on data, reducing noise and ensuring quicker resolutions.

  • OpenTelemetry’s Flexibility: OpenTelemetry provides a flexible, open-source framework for collecting, processing, and exporting telemetry data, helping businesses avoid vendor lock-in and take advantage of a broad technology ecosystem.

  • Improved Ecosystem Integration: OpenTelemetry enables organisations to seamlessly integrate their observability tools with various other technologies, improving overall system health and performance. Additionally, by harnessing the power of Splunk Observability Cloud, organisations can gain real-time insights, streamline incident resolution, and enhance system performance to stay ahead in an increasingly complex digital landscape.


A digital brain, representing the growing importance of observability in 2024.


How are platform engineering teams enhancing developer productivity?

Platform engineering teams play a crucial role in driving the success of observability practices. They free developers from managing complex toolchains and enable them to focus on product innovation.

  • Standardisation: 90% of organisations with platform engineering teams have achieved success in standardising their operations, streamlining workflows, and boosting efficiency.

  • Developer Efficiency: Platform engineering teams manage tools and processes, allowing developers to push code faster, improving productivity and reducing the likelihood of errors.

  • Security and Compliance: These teams are also instrumental in maintaining security and compliance standards, ensuring that developers meet industry certifications like FedRAMP.


What role does digital resilience play in business growth through observability?

Digital resilience is a key differentiator for organisations aiming for sustained growth. By embedding observability into every aspect of their operations, leaders can not only recover from incidents faster but also innovate and adapt quickly to changing market conditions. Moreover, if you're looking to stay ahead in the tech landscape, it's essential to learn about cloud computing. It plays a crucial role in modern observability practices and enhances your team's ability to manage complex infrastructures efficiently.

  • Faster Response to Market Changes: Resilient organisations can respond to market demands swiftly by ensuring their digital infrastructure is always in top shape.

  • Continuous Innovation: A strong observability foundation supports innovation, allowing organisations to evolve their products and services with minimal disruption continuously.


What are the benefits of adopting the latest observability tools and practices?

Adopting the latest tools and practices in observability can lead to significant improvements in both operational efficiency and business outcomes.

  • Improved Incident Management: Organisations with advanced observability practices can reduce downtime and enhance customer satisfaction by resolving issues swiftly.

  • Faster Product Development: By automating and streamlining development processes, observability leaders can quickly bring new products and features to market.

  • Enhanced Security: Advanced observability tools allow for better detection and resolution of security incidents, safeguarding the organisation’s reputation and assets.


How can you implement leading observability trends in your organisation?

To keep pace with industry leaders, organisations need to adopt and implement the latest observability trends. Here’s how you can do that:

  • Embrace OpenTelemetry: Implement OpenTelemetry to standardise data collection and integrate your observability tools with the broader tech ecosystem.


A graphic illustrating key observability trends for 2024, including AI-driven insights and multi-cloud monitoring.

  • Leverage AI: Use AI-powered insights to enhance your ability to correlate events and prioritise critical issues, ensuring faster resolution times.

  • Invest in Platform Engineering: Create or expand platform engineering teams to improve developer productivity and streamline operations.

  • Adopt Automation: Automate repetitive observability tasks to reduce human error and enhance system reliability.

  • Upskill Your Team: Consider enrolling your team in an Observability course to gain expert insights and hands-on experience with the latest tools and practices, ensuring your organisation stays at the forefront of observability trends.


Unlock Your Observability Potential

Elevate your observability skills with our course offerings at Ingeniq, the first Authorised Learning Partner (ALP) globally teaching Observability. Our specialised training courses will help your team master key observability techniques:

  • Visualising and Alerting in Splunk Infrastructure Monitoring

  • Fundamentals of Metrics Monitoring in Splunk Observability

  • Kubernetes Monitoring with Splunk Observability Cloud

Reach out to Ingeniq today and empower your team to stay ahead with expert-led training in the world of Observability!


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