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Architecting Splunk Enterprise Deployments Training delivered by INGENIQ Architecting Splunk Enterprise Deployments The Architecting Splunk Enterprise Deployments course focuses on large enterprise deployments. Students will learn steps and best practices for planning, data collection and sizing for a distributed deployment. Workshop-style labs challenge students to make design decisions about an example enterprise deployments. Splunk Credit Value : 150 Duration : 9 hours over 2 days Time : 9:00 am - 1:30 pm AEST *Course discounts apply for Splunk Partners. Please use the currency convertor above to check for course pricing in your local currency. Enquiry Form Let us know what you're after Courses for me Certifications for me Courses for my team Dedicated courses for my teams Training Tracks for my Company Dedicated courses for my Company Training Packs Using Splunk Training Credits Submit Thanks for submitting! Instructor is good in his domain, knows what he is talking about, are very experienced as well. he is also willing to share his personal work that he gathers over the years with us. Great attitude. Participant, Troubleshooting Splunk Architecting Splunk Enterprise Deployments - Course Topics Requirements definition Index and infrastructure planning Data collection Forwarders and managing deployments Data comprehension Search considerations Development tools and external integration concepts Operations and management Course Prerequisites To be successful, students must have completed these Splunk Education course(s) or have equivalent working knowledge: Intro to Splunk Using Fields Introduction to Knowledge Objects Creating Knowledge Objects Creating Field Extractions Splunk Enterprise System Administration Splunk Enterprise Data Administration Troubleshooting Splunk Enterprise Additional courses and/or knowledge in these areas are also highly recommended: Enriching Data with Lookups Data Models Splunk Enterprise Cluster Administration Architecting Splunk Enterprise Deployments - Audience Anyone involved in the design and deployment of Splunk within their organisation or are looking to become Splunk certified. Previous attendees have included Consultants, IT Administrators, Pre-Sales Engineers and Solution Architects. Class Format Instructor-led lecture with labs. Delivered via virtual classroom or at your site Related Certifications Splunk Enterprise Certified Architect After completing Architecting Splunk Enterprise Deployments course you will be able to Understand high availability concepts Know how to estimate storage requirements Compare remote collection methods Understand search performance Identify onboarding processes Utilise monitoring tools Architecting Splunk Enterprise Deployments - Course Objectives Module 1 – Introduction Overview of the Splunk deployment planning process and associated tools Module 2 – Planning Identify critical information about environment, volume, users, and requirements Review checklists and resources to aid in collecting requirements Module 3 – Apps and Index Design Design and size indexes Plan app deployment Module 4 – Infrastructure Learn sizing factors for servers Understand how reference hardware is used to scale deployments Identify the impact of clustering for index replication and for search heads Identify best practices for authentication, authorization and access control Module 5- Data Collection Compare agent-based and agentless data collection methods Discuss data inputs Compare remote collection methods Module 6 – Forwarders and Deployment Management Review types of forwarders Understand how to manage forwarder installation Understand configuration management for all Splunk components, using Splunk deployment tools Module 7 – Data Comprehension and Enrichment Identify the six things you must get correct at index time Discuss Common Information Model Discuss Data Models and data model design Discuss data enrichment, including lookups and KV Store Module 8 – Querying Discuss search performance Discuss differences between summarization methods Module 9 – Integration Describe integration methods Identify common integration points Module 10 – Operations and Management Identify ongoing tasks in a Splunk deployment Identify backup and archiving methods Discuss onboarding processes Review monitoring tools and apps Splunk Course Schedules and Timezones Ingeniq Course are delivered live and in English and provide access to customers spanning multiple timezones. Dates and times displayed for each course are relative to Australian Eastern Time (AET). AM Marked Splunk Courses AM marked courses start at AET 9:00am and finish at AET 1:30pm and are optimal for customers in the following countries and areas; UTC+10 including Australia (East Coast) UCT+11/+12 including New Zealand and the Pacific Islands UTC-8 including USA (West Coast), Canada (West Coast) UTC-7 including USA (Mid West) PM Marked Splunk Courses PM marked courses usually starts at AEDT 12:00pm or AEST 11:00 am and are optimal for customers in the following countries and areas; UTC+10 including Australia (East Coast) UCT+11/+12 including New Zealand and the Pacific Islands UTC-8 including USA (West Coast), Canada (West Coast) UTC-7 including USA (Mid West) Architecting Splunk Enterprise Deployments - Upcoming Courses Architecting Splunk Enterprise Deployments : Starts August 20 and 21, 2026 Price USD 1,500.00 Architecting Splunk Enterprise Deployments : Starts July 2 and 3, 2026 Course Closed

Splunk Education, Training and Professional Services Provider Advanced SOAR Implementation Summary This 13.5 hour course is intended for experienced SOAR consultants who will be responsible for complex SOAR solution development, and will prepare the attendee to integrate SOAR with Splunk as well as develop playbooks requiring custom coding and REST API usage. Potential attendees have received a passing grade in all prerequisite courses, and must ensure they can devote all of their attention to the class, as the course work is very challenging. Students will develop a custom solution with SOAR, Splunk and custom Python code. The labs provide requirements for the solution; the student must plan and execute the development. This will require thoughtful focus, experimentation and problem-solving skills. Description Using external search in SOAR Sending events from Splunk to SOAR Updating Splunk events from SOAR Running SOAR reports on Splunk Executing SOAR playbooks from Splunk Searching Splunk from SOAR playbooks Writing custom code in SOAR playbooks Using the SOAR REST API in Phantom playbooks Enquiry Form Let us know what you're after Courses for me Certifications for me Courses for my team Dedicated courses for my teams Training Tracks for my Company Dedicated courses for my Company Training Packs Using Splunk Training Credits Submit Thanks for submitting! Enjoyable presenter and easy to understand for an intermediate Splunk user pursuing Admin certification. Thanks from Massachusetts! Participant, Splunk Fundamentals 2 Splunk Credit Value: 150 Duration: 3 days Time: 11am – 3.30pm AEST Objectives Module 1 – Implementing Splunk and SOAR Review of SOAR UI and concepts Describe interactions between Splunk and SOAR Identify key concepts and data flows Pre-requisites for integration Module 2 – Configuring External Splunk Search Describe the benefits of externalizing search to Splunk Configure the SOAR instance for externalization Configure the Splunk instance for externalization Use the Splunk app for SOAR Reporting Module 3 – Sending Splunk Events to SOAR Configure the SOAR Add-on for Splunk Map CIM fields to CEF Send Enterprise Security notables to SOAR Automatically trigger SOAR playbooks for Splunk notables Module 4 – Accessing Splunk from SOAR Install and configure the SOAR App for Splunk Ingest Splunk events into SOAR Use Splunk search from playbooks Update Splunk notable events Module 5 – Custom Coding in Playbooks SOAR coding best practices Writing, using and managing custom functions Using the SOAR API in custom code Store and retrieve persistent data Module 6 – Using SOAR REST Use Django queries to search for data in SOAR Use REST to access SOAR data Use the HTTP app to execute REST from playbooks Prerequisites Attendees for this class must ensure that they meet all course prerequisites. This is a challenging, advanced class that draws on technical knowledge from many areas in Splunk and SOAR, and the demanding labs and course schedule leave little time to learn the basics. To be successful, students should have a solid understanding of the following: Experience with Python programming Administering Splunk SOAR Developing Splunk SOAR Playbooks Enterprise Splunk Data Administration Enterprise Splunk System Administration Either Using or Administering Splunk Enterprise Security Splunk Course Schedules and Timezones Ingeniq Course are delivered live and in English and provide access to customers spanning multiple timezones. Dates and times displayed for each course are relative to Australian Eastern Time (AET). AM Marked Splunk Courses AM marked courses start at AET 9:00am and finish at AET 1:30pm (4.5 hour sessions over 1 or more days) and are optimal for customers in the following countries and areas; UTC+10 including Australia (East Coast) UCT+11/+12 including New Zealand and the Pacific Islands UTC-8 including USA (West Coast), Canada (West Coast) UTC-7 including USA (Mid West) PM Marked Splunk Courses PM marked courses start at AEDT 12:00pm and are optimal for customers in the following countries and areas; UTC+10 including Australia (East Coast) UCT+11/+12 including New Zealand and the Pacific Islands UTC-8 including USA (West Coast), Canada (West Coast) UTC-7 including USA (Mid West)

Start your Splunk certification journey with Ingeniq. Learn from experts, build Splunk dashboards, and gain hands-on experience through guided Splunk learning. Splunk Certification Path & Training with Ingeniq How Ingeniq Guides You to Splunk Certification (Your training journey with us, step by step) Start your certification journey with confidence. This page walks you through how Ingeniq supports every phase, from selecting courses to passing the exam and beyond. Learn more about the certification paths and available training options today. Explore Splunk Training with Ingeniq Contact Us Today 1. Discovery & Goal Mapping 🔎 Your journey begins with understanding where you are, and where you want to go. Ingeniq helps you identify your starting point and design a certification path tailored to your goals. Needs assessment call / questionnaire: We start by understanding your existing experience, career goals, and Splunk ambitions (e.g. admin, security, SOAR). Path recommendation: Based on your answers, we recommend a certification route (e.g., Core → Power User → Admin → ES) that matches your skill level and objectives. 2. Course Selection & Enrolment 📅 Once your pathway is defined, we’ll help you choose the right official Splunk courses and set up your enrolment. Tailored course bundle: We recommend the specific Splunk training modules you’ll need, from foundational to advanced. Flexible scheduling: Choose from available instructor-led classes to fit your schedule. Account setup: You’ll receive guidance on creating your Splunk account to access your training sessions and materials. 3. Learn from Certified Splunk Experts 🎓 Gain valuable insights from instructors who use Splunk in real enterprise environments every day. Certified Splunk practitioners: Our trainers bring hands-on expertise and share real-world applications that go beyond theory. Interactive sessions & Q&A: Engage with instructors, ask questions, and get instant feedback during live or virtual lessons. 4. Hands-On Practice & Labs 💻 Practical experience is key to mastering Splunk. Every Ingeniq course includes real lab exercises to help you apply what you learn. Sandbox environments: Work in a safe, Splunk-configured environment to build dashboards, alerts, and reports. Guided exercises & mini-projects: Tackle real-world scenarios that reinforce classroom concepts. Instructor feedback: Receive personalised input and corrections to strengthen your skills before the exam. 5. Exam-Focused Preparation 📝 When you’re ready to certify, we’ll guide you on what to expect. Ingeniq ensures you’re aligned with Splunk’s official exam objectives and resources. Official exam blueprints: Splunk provides detailed exam blueprints and objectives to help you prepare. Practice recommendations: We’ll help you identify practice exercises to test your readiness before sitting the exam. Note: Ingeniq does not conduct live review or mock exam sessions. All certification exam materials, blueprints, and resources are provided directly by Splunk. 6. Certification Exam Support 🏆 Certification exams are administered externally by Pearson VUE on behalf of Splunk. Ingeniq does not sell or manage certification exams but can guide you on where to register. Exam registration guidance: You’ll find official Splunk tutorials and Pearson VUE registration links to schedule your test. Independent exam process: Exams are purchased and taken directly through Pearson VUE or using Splunk credits. 7. Post-Certification & Continued Growth 📈 Earning your Splunk certification is just the beginning. Ingeniq continues to support your professional development through advanced training and ongoing learning opportunities. Training completion & validation: Access your Splunk course completion certificates through your Splunk learning account. Next-level guidance: Our team can help you plan your next Splunk learning milestone, such as progressing from Admin to Architect, or branching into Security Admin or ITSI. Continued learning: Stay engaged through new Splunk course releases, upcoming classes, and updates from the Splunk learning ecosystem. Splunk Certification Tracks Splunk offers a progression of certifications, and Ingeniq aligns its training courses to help you prepare effectively, whether your goal is to master Splunk dashboards, develop apps, or manage enterprise environments. Foundational Certifications Administrator & Architect Certifications Developer Certification Security & Observability Certifications Ready to Take the Next Step? Turn your Splunk skills into globally recognised certifications with expert guidance from Ingeniq Start Your Splunk Certification Journey Splunk Training Packs Simplify your journey and save on course costs with Ingeniq Training Packs, bundled courses aligned with certification paths. Save up to 15% compared to single-course enrolments Choose pre-built packs for roles like Core User, Power User, Admin, or Architect Build a custom pack to fit your learning Splunk goals Team discounts available for group enrolments Explore Training Packs Splunk Training Credits Already have Splunk training units or credits from your organisation? Ingeniq makes redemption simple. Apply credits directly toward any Ingeniq-delivered Splunk course We’ll verify balances and manage registration before credits expire Ideal for corporate learners using pre-purchased Splunk education units Learn How to Use Splunk Credits Your Splunk Journey Starts Here Turn your curiosity into expertise with guided Splunk learning, hands-on labs, and real certification results. Begin Your Splunk Training with Ingeniq One of the best trainers I've had - keeps content relevant & explains the tasks in easily understood language. Extremely knowledgeable in all fields relating to the content. Well paced & accommodated to everyone's questions & progress. Participant, Splunk Enterprise Data Administration

Manual Payments | INGENIQ for Splunk Training and Education Services Manual Payments Have a Question? Our Education Consultants can help - call or email us and we'll be in touch. Ingeniq, a Bluechip company The Zenith Level 20, Tower A 821 Pacific Highway Chatswood NSW 2067 1300 245 802 Int: +612 8705 1505 Email: sales@ingeniq.com.au Placing an order on the Ingeniq website via Manual Payments Your recent web order was sent to us but it is currently awaiting payment. Once we have received the payment for your order, your order processing will be completed. When remitting payment in AUD via EFT, please use the following information: Account Name: Bluechip Infotech Pty Ltd Bank Name: Commonwealth Bank of Australia Bank Address: 48 Martin Place, Sydney NSW 2000 BSB: 064-012 Account: 1007-1197 When remitting payment in NZD via EFT, please use the following information Account Name: Bluechip Infotech Pty Ltd Bank Name: Commonwealth Bank of Australia Bank Address: 48 Martin Place, Sydney NSW 2000 BSB: 062-000 Account Number: 20298816 SWIFT Code: CTBAAU2S When remitting payment in USD via EFT, please use the following information Account Name: Bluechip Infotech Pty Ltd Bank Name: Commonwealth Bank of Australia Bank Address: 48 Martin Place, Sydney NSW 2000 BSB: 062-000 Account: 1567-9446 SWIFT Code: CTBAAU2S ACN : 076 483 808 ABN: 32 076 483 808 Email address for remittances is accountsstaff@bluechipit.com.au If you have any concerns, please do not hesitate to contact us at sales@ingeniq.com.au One of the best trainers I've had - keeps content relevant & explains the tasks in easily understood language. Extremely knowledgeable in all fields relating to the content. Well paced & accommodated to everyone's questions & progress. Participant, Splunk Enterprise Data Administration

Splunk Enterprise Security Administrator | Splunk Training Pack delivered by INGENIQ Splunk Enterprise Security Administrator Splunk Training Pack#5 Splunk Enterprise Security Admin Learn more, for less.. Ingeniq Splunk Training Packs are a collections of courses that when purchased together qualify for discounts of up to 25%. Splunk Training Packs apply to all Training Tracks and Certifications – in fact to any combination of courses purchased together from Ingeniq. Buy Splunk Training Pack#5 and you’ll sit all the courses you need to be certified as a Splunk Enterprise Security Admin. A Splunk Certified Enterprise Security Admin manages a Splunk Enterprise Security environment, including ES event processing and normalisation, deployment requirements, technology add-ons, settings, risk analysis settings, threat intelligence, protocol intelligence configuration and customisations. Call our Training Consultants now on 1300 245 802 or email sales@ingeniq.com.au to have this training pack tailored to you or your team' s requirements. Splunk Training Pack Courses Splunk Enterprise System Administration This virtual 9 hour course is designed for system administrators who are responsible for managing the Splunk Enterprise environment. The course provides fundamental knowledge of Splunk license manager, indexers and search heads. It covers configuration, management and monitoring core Splunk Enterprise components. Splunk Enterprise Data Administration This virtual 13.5 hour course is designed for system administrators who are responsible for getting data into Splunk Indexers. Administering Splunk Enterprise Security This 13.5 hour course prepares architects and systems administrators to install, configure and manage Splunk Enterprise Security. It covers ES event processing and normalization, deployment requirements, technology add-ons, settings, risk analysis settings, threat intelligence and protocol intelligence configuration, and customizations. Cert Exam - Splunk Enterprise Security Admin [USD 125] There are three ways to purchase a PearsonVUE registration voucher: Directly from PearsonVUE From Splunk (as an individual) From Splunk (as an account) Full instructions below. Addon & Save!! Splunk Fundamentals 2 This course focuses on searching and reporting commands as well as on the creation of knowledge objects. Major topics include using transforming commands and visualizations, filtering and formatting results, correlating events, creating knowledge objects, using field aliases and calculated fields, creating tags and event types, using macros, creating workflow actions and data models, and normalising data with the Common Interface Model (CIM). This course runs over 4 days and focuses on additional search commands as well as advanced use of knowledge objects. Major topics include advanced statistics and eval commands, advanced lookup topics, advanced alert actions, using regex and erex to extract fields, using spath to work with self-referencing data, creating nested macros and macros with event types, accelerating reports and data models. Splunk Fundamentals 3 Architecting Splunk Enterprise Deployments This 9 hour Splunk course focuses on large enterprise deployments. Students will learn steps and best practices for planning, data collection and sizing for a distributed deployment. Workshop-style labs challenge students to make design decisions about an example enterprise deployment. Advanced Searching and Reporting This 13.5 hour Splunk course focuses on more advanced search and reporting commands. Scenario-based examples and hands-on challenges enable users to create robust searches, reports, and charts. Students are coached step by step through complex searches to produce final results. Splunk Certifications Exam When you’re ready to take a Splunk Certification exam, please view the Exam-Registration-Tutorial for registration assistance. As a reminder, each exam attempt costs US$125. Bulk registration vouchers can be purchased at a discounted price of five registrations for US$500. How to register for your exam There are three ways to purchase a PearsonVUE registration voucher: 1) Directly from PearsonVUE This is the most streamlined approach. Follow the steps for account creation and exam registration provided at www.pearsonvue.com/splunk Payment will be collected at the time of registration. You can also visit the Pearson VUE voucher store for direct purchase. 2) From Splunk (as an individual) Log into your existing account at Splunk.com/Education to purchase a registration code. Payment can be made via credit card or existing Splunk Education credits. Splunk will email you a unique registration code, which can be used for registration at www.pearsonvue.com/splunk . 3) From Splunk (as an account) Your Splunk Sales Rep can add certification exams to any deal. Once the number of vouchers has been requested, Splunk will email your unique registration codes, which can be used for registration at www.pearsonvue.com/splunk All scheduled exams are subject to a minimum 24-hour cancellation and/or rescheduling policy. Failure to cancel or reschedule an exam within this timeframe results in forfeiture of registration fee. One of the best trainers I've had - keeps content relevant & explains the tasks in easily understood language. Extremely knowledgeable in all fields relating to the content. Well paced & accommodated to everyone's questions & progress. Participant, Splunk Enterprise Data Administration

Splunk Certified Developer Splunk Certification | INGENIQ Splunk Certified Developer As part of Splunk Certification, a Splunk Certified Developer builds apps using the Splunk Web Framework. This Splunk certification demonstrates an individual’s expertise in drilldowns, advanced behaviors and visualizations, planning, creating, and packaging apps, and REST endpoints. Please Note: You must already hold the Splunk Enterprise Certified Admin Certification. Enquiry Form Let us know what you're after Courses for me Certifications for me Courses for my team Dedicated courses for my teams Training Tracks for my Company Dedicated courses for my Company Training Packs Using Splunk Training Credits Submit Thanks for submitting! Learning Path Paid Training Paid Cert Exam Cert Exam - Splunk Core Certified Power User Cert Exam - Splunk Certified Admin [ Enterprise or Cloud ] Advanced Dashboards and Visualisations Building Splunk Apps Developing with Splunk's REST API Cert Exam - Splunk Certified Developer Splunk Certifications Exam How to register for your exam There are three ways to purchase a PearsonVUE registration voucher: 1) Directly from PearsonVUE This is the most streamlined approach. Follow the steps for account creation and exam registration provided at www.pearsonvue.com/splunk Payment will be collected at the time of registration. 2) From Splunk (as an individual) *COMING SOON* Log into your existing account at Splunk.com/Education to purchase a registration code. Payment can be made via credit card or existing Splunk Education credits. Splunk will email you a unique registration code, which can be used for registration at www.pearsonvue.com/splunk . * Note – this feature has not yet been launched. Individual candidates should purchase vouchers via Option 1 until further notice. 3) From Splunk (as an account) Your Splunk Sales Rep can add certification exams to any deal. Once the number of vouchers has been requested, Splunk will email your unique registration codes, which can be used for registration at www.pearsonvue.com/splunk All scheduled exams are subject to a minimum 24-hour cancellation and/or rescheduling policy. Failure to cancel or reschedule an exam within this timeframe results in forfeiture of registration fee. One of the best trainers I've had - keeps content relevant & explains the tasks in easily understood language. Extremely knowledgeable in all fields relating to the content. Well paced & accommodated to everyone's questions & progress. Participant, Splunk Enterprise Data Administration

Splunk Education Multi Subject Course Training delivered by INGENIQ. Ingeniq is the Authorised Splunk Training Provider for Australia and New Zealand and is certified to deliver the complete range of Splunk courses and offer both Instructor led public and dedicated virtual and face-to-face courses. Courses Ingeniq is the Splunk Training Provider and Authorised Learning Partner for Australia and New Zealand and is certified to deliver the complete range of Splunk courses and modules and offers both Instructor led public and dedicated virtual and face-to-face courses. Splunk Education Instructor led multi-subject course training takes 4.5 to 18 hours or less to complete and contributes towards Splunk certifications. Have a question? Our Education Consultants can help - call us or email at sales@ingeniq.com.au and we'll be in touch. Call us on 1300 245 802 Splunk Enterprise System Administration This course is designed for system administrators and provides the fundamental knowledge of Splunk license manager,indexers and search heads. It covers configuration, management, and monitoring core Splunk Enterprise components. Read More Splunk Enterprise Data Administration This course prepares system administrators to configure and manage Splunk. Topics include installation, configuring data inputs and forwarders, data management, user accounts, licenses, and troubleshooting and monitoring. Read More Architecting Splunk Enterprise Deployments This course focuses on large enterprise deployments. Anyone involved in the design and deployment of Splunk will learn steps and best practices for planning, data collection, sizing and documenting a distributed deployment Read More Troubleshooting Splunk Enterprise This course is designed for Splunk Administrators. Learn the techniques for troubleshooting a standard splunk distributed deployment using the tools available on Splunk Enterprise. The lab-oriented class helps you gain troubleshooting experience using a live system and simulated case logs. Read More Splunk Enterprise Cluster Administration This course is for advanced Splunk administrators. The splunk course provides the fundamental knowledge of deploying and managing a Splunk cluster environment. It covers installation, configuration, management, monitoring, and troubleshooting of Splunk clusters. Read More Splunk Cloud Administration This course is designed to prepare administrators to manage users and get data in Splunk Cloud. The focus in this class is about the knowledge, best practices, and configuration details for Splunk Cloud. Read More Implementing Splunk IT Service Intelligence This course focuses on installation, configuring Splunk’s app for ITSI. Topics include architecture, service design and implementation, notable events, developing glass tables and deep dives. Read More Using Splunk IT Service Intelligence This course is designed for analyst users who want to use Splunk IT Service Intelligence to manage, analyze, and optimize their IT services. Read More Using Splunk Enterprise Security This course prepares security analysts and administrators to use the Splunk add-on for Enterprise Security (ES). Students will use ES to identify and track security incidents, analyse security risks, use predictive analytics, and threat discovery. Read More Administering Splunk Enterprise Security This course prepares architects and systems admins to install, configure and manage the Splunk app for ES. It covers ES event processing and normalisation, risk analysis settings, threat intelligence and customisation. Read More Administering SOAR (Phantom) This course prepares IT and security practitioners to install, configure and use a SOAR (Phantom) server in their environment and will prepare developers to attend the playbook development course. Read More Developing SOAR Playbooks This course provides The Developing SOAR (Phantom) Playbooks is an introductory course that prepares IT and security practitioners to plan, design, create and debug basic playbooks for Phantom. Read More Splunk Enterprise Practical Lab This 24-hour practical lab exercise is designed to take you through the tasks of a complete mock development. Each participant is given access to a specified number of Linux servers and a set of requirements. Participants then perform a mock deployment according to requirements which adhere to Splunk Deployment Methodology and best-practices. Read More One of the best trainers I've had - keeps content relevant & explains the tasks in easily understood language. Extremely knowledgeable in all fields relating to the content. Well paced & accommodated to everyone's questions & progress. Participant, Splunk Enterprise Data Administration

Splunk Fundamentals 2 Training Legacy Course Information delivered by INGENIQ Splunk Fundamentals 2 - Legacy Course Information The Splunk Fundamentals 2 course focuses on searching and reporting commands as well as on the creation of knowledge objects. Major topics include using transforming commands and visualizations, filtering and formatting results, correlating events, creating knowledge objects, using field aliases and calculated fields, creating tags and event types, using macros, creating workflow actions and data models, and normalizing data with the Common Interface Model (CIM). This Fundamentals 2 Splunk Courses have been replaced by shorter Splunk single-subject course modules , this page have been retained to assist customers. To see which courses have replaced Splunk Fundamentals 2 and book the equivalent course click here Single-subject to Multi-subject course mapping. Alternatively contact one of our Training Consultants on 1300 245 802 or email sales@ingeniq.com.au The instructor was very responsive to questions and queries both private and Communal.. Final module collaborative lab walkthrough on screen was particularly helpful. Participant, Splunk Fundamentals 2 Splunk Fundamentals 2 - Course Topics Transforming commands and visualisation Filtering and formatting results Correlating events Knowledge objects Fields(Field aliases, field extractions, calculated fields) Tags and event types Macros Workflow actions Data models Splunk Common Information Model (CIM) Class Format Instructor-led lecture with labs. Delivered via virtual classroom or at your site Course Prerequisites Splunk Fundamentals 1 or the following single subject courses What is Splunk Intro to Splunk Using Fields Scheduling Reports & Alerts Visualisations Intro to Knowledge Objects Related Certifications Splunk Core Certified Power User Splunk Core Certified Advanced Power User Splunk Enterprise Certified Admin Splunk Enterprise Certified Architect Splunk Core Certified Consultant Splunk Fundamentals 2 - Audience Anyone whose role requires them to view or run reports within Splunk. Previous attendees have had various roles within their organisations such as Consultants, IT Operations/Security, Business Intelligence/Business Analysts and Marketing Professionals, Solution Architects and Application Developers. After completing Splunk Fundamentals 2 course you will be able to Create searches using the Splunk Search Processing Language Use many common search commands to create statistics, evaluate data, sort, rename and add totals Create tables and charts using your newfound search commands Customise charts by adding filters to show only certain data, create stacked charts and charts based on time Perform calculations on your event data, use conditional expressions Correlate data using transactions Learn to create valuable knowledge objects which you can reuse time and time again Extract fields at search time with Splunk’s interactive field extractor tool Create macro’s and pass arguments into your search Utilise workflow actions which enable you to launch and interact with external resources Create powerful data models which can be used to run the Pivot tool Add value to your event data using lookups Splunk Fundamentals 2 - Course Objectives Module 1 – Introduction Overview of Buttercup Games Inc. Lab environment Module 2 – Beyond Search Fundamentals Search fundamentals review Case sensitivity Using the job inspector to view search performance Audience Module 3 - Using Transforming Commands for Visualisations Explore data structure requirements Explore visualization types Create and format charts and timecharts Module 4 - Using Mapping and Single Value Commands The iplocation command The geostats command The geom command The addtotals command Module 5 - Filtering and Formatting Results The eval command Using the search and where commands to filter results The filnull command Module 6 – Correlating Events Identify transactions Group events using fields Group events using fields and time Search with transactions Report on transactions Determine when to use transactions vs. stats Module 7 – Introduction to Knowledge Objects Identify naming conventions Review permissions Manage knowledge objects Module 8 – Creating and Managing Fields Perform regex field extractions using the Field Extractor (FX) Perform delimiter field extractions using the FX Module 9 – Creating Field Aliases and Calculated Fields Describe, create, and use field aliases Describe, create and use calculated fields Module 10 – Creating Tags and Event Types Create and use tags Describe event types and their uses Create an event type Module 11 – Creating and Using Macros Describe macros Create and use a basic macro Define arguments and variables for a macro Add and use arguments with a macro Module 12 – Creating and Using Workflow Actions Describe the function of GET, POST, and Search workflow actions Create a GET workflow action Create a POST workflow action Create a Search workflow action Module 13 – Creating Data Models Describe the relationship between data models and pivot Identify data model attributes Create a data model Use a data model in pivot Module 14 – Using the Common Information Model (CIM) Add-On Describe the Splunk CIM List the knowledge objects included with the Splunk CIM Add-On Use the CIM Add-On to normalize data Splunk Course Schedules and Timezones Ingeniq Course are delivered live and in English and provide access to customers spanning multiple timezones. Dates and times displayed for each course are relative to Australian Eastern Time (AET). AM Marked Splunk Courses AM marked courses start at AET 9:00am and finish at AET 1:30pm and are optimal for customers in the following countries and areas; UTC+10 including Australia (East Coast) UCT+11/+12 including New Zealand and the Pacific Islands UTC-8 including USA (West Coast), Canada (West Coast) UTC-7 including USA (Mid West) PM Marked Splunk Courses PM marked courses usually starts at AEDT 12:00pm or AEST 11:00 am and are optimal for customers in the following countries and areas; UTC+10 including Australia (East Coast) UCT+11/+12 including New Zealand and the Pacific Islands UTC-8 including USA (West Coast), Canada (West Coast) UTC-7 including USA (Mid West)

Contact INGENIQ for Splunk Training and Education Services Contact Us Have a Question? Our Education Consultants can help - call us, email or complete the form below and we'll be in touch. Ingeniq, a Bluechip company 97 Derby Street Sliverwater NSW2128 1300 245 802 Int: +612 8705 1505 +612 8705 1555 Email: sales@ingeniq.com.au Enquiry Form Let us know what you're after Courses for me Certifications for me Courses for my team Dedicated courses for my teams Training Tracks for my Company Dedicated courses for my Company Training Packs Using Splunk Training Credits Submit One of the best trainers I've had - keeps content relevant & explains the tasks in easily understood language. Extremely knowledgeable in all fields relating to the content. Well paced & accommodated to everyone's questions & progress. Participant, Splunk Enterprise Data Administration

Splunk Education, Training and Professional Services Provider Enterprise Security End Users This path prepares security practitioners to use splunk Enterprise Security (ES). Students will use ES to identify and track security incidents, analyse security risks, use predictive analytics and threat discovery. Enterprise Security End Users Track Courses Splunk Fundamentals 1 Splunk Fundamentals 2 Splunk Fundamentals 3 Advanced Searching and Reporting Using Splunk Enterprise Security One of the best trainers I've had - keeps content relevant & explains the tasks in easily understood language. Extremely knowledgeable in all fields relating to the content. Well paced & accommodated to everyone's questions & progress. Participant, Splunk Enterprise Data Administration

Splunk Education, Training and Professional Services Provider Architects Learn concepts and best practices for sizing, scaling, and deploying Splunk across your organisation. Architects Track Courses Splunk Fundamentals 1 Splunk Fundamentals 2 Creating Dashboards with Splunk Splunk Fundamentals 3 Advanced Searching and Reporting Splunk Enterprise System Administration Splunk Enterprise Data Administration Troubleshooting Splunk Enterprise Splunk Enterprise Cluster Administration Architecting Splunk Enterprise Deployments Administering Splunk Enterprise Security Architect Certification Lab Exam The lab is facilitated by a live instructor via virtual classroom. Participants are allowed 24 hours continuous access to the servers to complete the requirements. A live instructor is available for the first 4 hours for direct facilitation. The lab exam is run by Splunk Education, registration for the lab exam needs to be completed through the Splunk website using the link below: https://www.splunk.com/view/SP-CAAAH9R One of the best trainers I've had - keeps content relevant & explains the tasks in easily understood language. Extremely knowledgeable in all fields relating to the content. Well paced & accommodated to everyone's questions & progress. Participant, Splunk Enterprise Data Administration

Splunk Education, Training and Professional Services Provider Terms of Trade Ingeniq® is a registered trade mark and wholly owned business division of Bluechip Infotech. Digital Networks Australia Pty Ltd trades as Ingeniq ® using the trademark and as such all legal requirements and agreements including contracts, notices, insurances, taxes and terms of trade are matters for Digital Networks Australia Pty Ltd. It is important that Ingeniq and the Buyer agree on the terms and conditions on which business is to be transacted. These Trading Terms and Conditions apply to all sales of Goods and Services by Ingeniq to the Buyer. These Terms and Conditions are current for trading with Ingeniq at the time of issue; however they may vary from time to time. Current Trading Terms and Conditions can be seen on our website, www.Ingeniq.com.au INTERPRETATION In these conditions unless otherwise indicated by context: “Additional Charges” includes all delivery and handling charges, Goods and Services Tax, stamp duty, interest, legal and other costs of recovery of unpaid money and all other government imposts and all money, other than the Purchase Price, payable by the Buyer to Ingeniq arising out of the sale of the Goods, or provision of the Services. “Business Day” means a day that is not Saturday, Sunday, public holiday or a bank holiday in Australia. “Buyer” means an organisation or individual that agrees to buy Goods or Services for its own business purposes and/or is authorised by Ingeniq to resell some or all of the Goods or Services supplied by Ingeniq. “Collateral” means all the Buyer’s present and after-acquired property. It includes anything in respect of which the Buyer has at any time a sufficient right, interest or power to grant a security interest. “Control Event” means: In respect of any Collateral that is, or would have been, a Revolving Asset: (a) the Buyer breaches, or attempts to breach clause 8.1.1 (“Restricted dealings”) in respect of the Collateral or takes any step which would result in it doing so; or (b) a person takes a step (including signing a notice or direction) which may result in Taxes, or an amount owing to an authority, ranking ahead of the security interest in the Collateral under this document; or (c) distress is levied or a judgment, order or Security is enforced [or a creditor takes any step to levy distress or enforce a judgment, order or Security, over the Collateral; or (d) Ingeniq gives a notice to the Buyer that the Collateral is not a Revolving Asset. However, v may only give a notice if [Ingeniq reasonably considers that it is necessary to do so to protect its rights under this document or if an Event of Default is continuing; or (e) a voluntary administrator, liquidator or provisional liquidator is appointed in respect of the Buyer or the winding up of the Buyer begins; or (f) a receiver, receiver and manager or controller is appointed to any of the Buyer’s property; or (g) something having a substantially similar effect to paragraph (e) or (f) happens under any law. “Ingeniq” means Digital Networks Australia Pty Limited, ABN 66 060 294 895 trading as Ingeniq. “Goods” means the goods sold to the Buyer by Ingeniq. “GST” means goods and services tax imposed under the A New Tax System (Goods and Services Tax) Act 1999 (Cth) “Intellectual Property Rights” means patent rights (including but not limited to rights in patent applications or disclosures and rights or priority), copyright (including but not limited to rights in audiovisual works and moral rights), trade secret rights, and other intellectual property rights recognised by the law of each applicable jurisdiction, “Pre-Paid” means the Buyer is required to pay for all Goods and Services in full prior to delivery of the Goods and Services. “PPSA” means the Personal Property Securities Act 2009 (Cth); “Purchase Price” means the list price for the Goods or Services as charged by Ingeniq as at the date of delivery of the Goods or the date of provision of Services or such other price as may be agreed by Ingeniq from time to time and the Buyer prior to delivery of the Goods or provision of the Services. “Revolving Asset” means any Collateral: (1) which is: (a) inventory; (b) a negotiable instrument; (c) machinery, plant, or equipment which is not inventory and has a value of less than A$1,000 or its equivalent; (d) money (including money withdrawn or transferred to a third party from an account of the Buyer with a bank or other financial institution); and (2) in relation to which no Control Event has occurred, subject to clause 8.1.4 (“Conversion to Revolving Assets”). “Secured Money” means any money payable by the Buyer under this Agreement. “Services” means the services provided to the Buyer by Ingeniq. “Terms” means these Trading Terms and Conditions and any annexures or schedules. “Vendor” means Manufacturer/Supplier. 1. TRADE CREDIT FACILITIES 1.1. A new Buyer is required to trade on a Pre-Paid basis unless a credit facility has been agreed to in writing by Ingeniq 1.2. A Buyer with a reasonable trading history with Ingeniq may establish a credit facility upon completion and subsequent approval of an ‘Application for Credit’. Until such time as credit is approved, all purchases shall be on a Pre-Paid basis. 1.3. If Ingeniq agree to provide the Buyer with credit, the Buyer agrees that Ingeniq may 1.3.1. obtain a credit report from credit reporting agencies or other credit providers for the purpose of assessing this and any other application which the Buyer may make for commercial credit; 1.3.2. obtain information from any other credit providers from time to time for the purpose of reviewing and assessing the Buyer’s commercial credit worthiness; 1.3.3. disclose or discuss with any credit providers or any credit reporting agencies, any prospective guarantor and any person or body agreeing or considering whether to agree to be liable for any credit to be made available to the Buyer, any information in the Buyer’s possession relating to the Buyer’s application and the administration of Ingeniq's credit facilities. 1.4. If the Buyer does not purchase Goods or Services from Ingeniq within any six (6) month period, the offer of trade credit may be revoked and Buyer will be advised that payment terms will revert to a Pre-Paid arrangement. 2. ORDER FOR GOODS AND SERVICES 2.1. Orders may be submitted by the following methods: 2.1.1. electronic form via the Ingeniq website (www.Ingeniq.com.au ); or 2.1.2. by phone, facsimile, or email. 2.2 To ensure prompt processing and delivery of the Goods and Services, the following information is required by Ingeniq: Company name Contact Name Contact Phone Number Email Address Delivery Address (note: a P.O. Box address is not accepted for deliveries) Postal Address (for accounts) Product code with description, and quantity Payment or account details where applicable Whether part shipments are acceptable. 2.3 Invoices are never shipped with Goods and are always posted separately or emailed to a specified address. A purchase order given to Ingeniq is binding on Ingeniq and the Buyer, if: 2.3.1. an Order Acknowledgement is provided by Ingeniq; or 2.3.2. the Goods and/or Services are supplied by Ingeniq in accordance with the order. 2.4 An acceptance of the order by Ingeniq is then to be an acceptance of these conditions of sale to the Buyer and these Terms will override any conditions contained in the Buyer’s order. Ingeniq reserves the right to accept a part only of any order by notifying the Buyer in writing or by delivering the Goods or supplying the Services to the Buyer. No order is binding on Ingeniq until acknowledged by it. 3. CANCELLATION OF ORDERS 3.1. An order which has been accepted in whole or in part by Ingeniq by issue of an Order Acknowledgement cannot be cancelled by the Buyer without obtaining the prior written approval of Ingeniq, which it may refuse in its absolute discretion. 3.2. An order can only be cancelled before delivery. Cancellation of orders will be processed in accordance with the nature of the order and the status of the fulfillment and cannot be guaranteed to be granted. 3.3. In addition to any cancellation fee levied by the Vendor, Ingeniq reserves the right to charge an additional cancellation fee. Where such a fee shall apply the Buyer will be notified in writing 3.4. The Buyer will not be entitled to cancel the whole or part of the order or to claim compensation by reason of Ingeniq's failure to comply with the delivery requirements or minor variations to the Goods as a result of changes to the Vendor’s manufacturing process or specifications. 4. DELIVERY 4.1. Ingeniq endeavours to maintain inventory of most Goods. Purchase orders received and approved before 4:00PM on a Business Day can usually be dispatched on the same day, dependent on stock availability, quantity and freight method. 4.2. The Buyer may elect to use their own courier, if required. When using their own courier, the Buyer shall be responsible for contacting the courier company and organising for the Goods to be collected from Ingeniq's warehouse or other location as specified by Ingeniq. Before arranging a courier, a Customer Service Representative from Ingeniq should be contacted for information regarding availability of Goods to be collected. Ingeniq takes no responsibility whatsoever for freight bills or errors and problems in shipping for deliveries using the Buyer’s own courier. 4.3. The times quoted for delivery are estimates only and Ingeniq accepts no liability for failure or delay in delivery of Goods or Services. The Buyer is not relieved of any obligation to accept or pay for Goods or Services by reason of any delay in delivery. Goods and Services may be delivered by installments at the discretion of Ingeniq where the Buyer has agreed to partial shipments. 4.4. Delivery Terms for hardware Goods to the Buyer’s delivery addresses within Australia will be free in store where the order value is greater than $500 excluding GST. Where the value of the order is less than $500 excluding GST a shipping charge of $20 will be charged to the Buyer. Shipping method shall be at the discretion of Ingeniq. Buyer may change the method of delivery and pay the full cost of the alternative method. 4.5. For all export deliveries the shipping terms are EXW (ex Works). 4.6. Risk in accepting the Goods passes on point of delivery to the Buyer, or collection of the Goods by the Buyer’s Courier. 4.7. All Additional Charges are payable by the Buyer in addition to the Purchase Price for the Goods or Services. 4.8. Any claims to be made against Ingeniq for short delivery or non-received Goods must be lodged with Ingeniq in writing within forty-eight (48) hours of the scheduled delivery time AND full particulars of the claim are provided within the same period of forty-eight (48) hours. A failure to make a claim within the above time frames constitutes acceptance in full of any delivery. 5. EVALUATION PRODUCT 5.1. Ingeniq has a wide range of software and hardware Goods available for evaluation. All Goods supplied for evaluation must be returned within fourteen (14) days unless otherwise specified. 5.2. In order to request an evaluation of physical Goods, Buyers shall complete a Ingeniq Loan Evaluation form and have it signed by an authorised company officer (director / accountant / purchasing manager). 5.3. On completion of the evaluation period, Goods are to be returned to Ingeniq as detailed for Credit Return. Any Goods that are returned damaged or incomplete must be paid for in full. 6. PRICE AND PAYMENT All pricing excludes delivery charges and GST. While every effort is made to ensure accuracy of information, Ingeniq takes no responsibility for any errors and/or omissions in price list contents. Images and/or description of the goods may differ from the actual goods; images are for illustration purposes only. Ingeniq reserves the right to change the prices for Goods and Services at any time. 6.1. The Buyer must pay the Purchase Price and the Additional Charges to Ingeniq. 6.2. All payments are due within the credit terms offered on the “Credit Account Approval” sent by Ingeniq to the Buyer. 6.3. Pre-paid accounts are payable prior to delivery of the Goods or Services. 6.4. Failure to pay any account by the due date shall be deemed a breach of these terms and conditions. 6.5. If a payment is past the due date, Ingeniq may at its discretion withhold further deliveries, cancel a contract or revoke credit without prejudice to any of its existing rights. Ingeniq reserves the right to charge penalty interest on the overdue balance at the rate of 15% p.a., compounding monthly, until payment is received in full. In the event the Buyer’s Credit Account is referred to a collection agency, the Buyer shall also pay all costs incurred by Ingeniq for actions taken by the collection agency. 6.6. Payment from the Buyer within Australia may be made by way of credit card, bank cheque, company cheque or electronic funds transfer. Credit cards accepted are MasterCard, Visa and American Express. Credit card surcharges may be passed on to the Buyer. 6.7. Payment from the Buyer outside Australia can only be made by direct deposit in either USD, NZD or AUD. 6.8. Credit card payment is not accepted from international customers. Payments from all Buyers outside Australia must be made by electronic funds transfer. 6.9. Upon receipt of funds Ingeniq will release goods for shipment. 6.10. Payments by company cheque are subject to bank clearance; typically two to three working days. 7. RETENTION OF TITLE 7.1. Ownership, title and property of the Goods remains with Ingeniq until payment in full for the Goods has been made. Until the date of payment: 7.1.1. the Buyer has the right to sell the Goods in the ordinary course of business. 7.1.2. until the Goods have been sold by the Buyer in the ordinary course of the Buyer’s business, the Buyer holds the Goods as bailee for Ingeniq ; 7.1.3. Once the Goods have been sold and until such time as the Buyer has paid Ingeniq in full for the Goods the Buyer agrees that it holds the proceeds from the sale of those Goods on trust for Ingeniq. 7.2. The Buyer is deemed to be in default immediately upon the happening of any of the following events: 7.2.1. if payment to Ingeniq for the Goods is not made promptly before the due date for payment; 7.2.2. if the Buyer ceases to carry on business or stops or suspends payment or states its intention of so doing or is unable to pay its debts as they fall due or if any cheque drawn by the Buyer payable to Ingeniq is dishonoured; 7.3. In the event of a default by the Buyer, then without prejudice to any other rights which Ingeniq may have at law or under this contract: 7.3.1. Ingeniq or its agents have the right to recover the Goods at its option and the Buyer is obliged to deliver up the Goods if so directed by Ingeniq or its agents, in accordance with the enforcement procedures outlined in Chapter 4 of the Personal Property Securities Act 2009 (Cth) or any applicable legislation from time to time. 8. PPSR SECURITY 8.1. Grant of Security interest 8.1.1. The Buyer grants a security interest in the Collateral to Ingeniq to secure payment of the Secured Money. 8.1.2. To the extent any Collateral is not transferred, this security interest is a charge. If for any reason it is necessary to determine the nature of this charge, it is a floating charge over Revolving Assets and a fixed charge over all other Collateral. 8.1.3. The Buyer agrees 8.1.3.1. To execute any documents and provide all relevant information and full cooperation to Ingeniq to ensure Ingeniq has a perfected security interest in the Collateral under the PPSA;8.1.3.2. not to change the Buyer’s name or contact details (including address) without Ingeniq's prior written consent; and8.1.3.3. that Ingeniq may register any financing statement, financing change statement or other documents and do all other things which are necessary or desirable to perfect and maintain Ingeniq security interest under this document, to preserve its interest in the Collateral and to realise Ingeniq's security interest with the agreed priority, at the Buyer’s expense. 8.2. Dealings with Collateral 8.2.1. Restricted dealings The Buyer must not do, or agree to do, any of the following unless it is permitted to do so by clause 8.1.2. (“Permitted dealings”) or another provision in this document: 8.2.1.1. create or allow another interest in any Collateral; or 8.2.1.2. dispose, or part with possession, of any Collateral. 8.2.2. Permitted dealings The Buyer may do any of the following in the ordinary course of the Buyer’s ordinary business unless it is prohibited from doing so by another provision in this document: 8.2.2.1. create or allow another interest in, or dispose or part with possession of, any Collateral which is a Revolving Asset; or 8.2.2.2. withdraw or transfer money from an account with a bank or other financial institution. 8.2.3. Revolving Assets If a Control Event occurs in respect of any Collateral then automatically: 8.2.3.1. that Collateral is not (and immediately ceases to be) a Revolving Asset; 8.2.3.2. any floating charge over that Collateral immediately operates as a fixed charge; and 8.2.3.3. the Buyer may no longer deal with the Collateral under clause 8.1.2 (“Permitted dealings”). 8.2.4. Conversion to Revolving Assets If any Collateral is not, or ceases to be, a Revolving Asset, and becomes subject to a fixed charge or transfer under this clause, Ingeniq may give the Buyer a notice stating that, from a date specified in the notice, the Collateral specified in the notice is a Revolving Asset, or becomes subject to a floating charge or is transferred back to the Buyer. This may occur any number of times. 8.2.5. Inventory Any inventory which is not, or ceases to be, a Revolving Asset is specifically appropriated to a security interest under this document. The Buyer may not remove it without obtaining the specific and express authority of Ingeniq to do so. 8.3. Statutory powers and notices 8.3.1. Exclusion of PPSA provisions To the extent the law permits: 8.3.1.1. for the purposes of sections 115(1) and 115(7) of the PPSA: 8.3.1.1.1. Ingeniq need not comply with sections 95, 118, 121(4), 125, 130, 132(3)(d) or 132(4); and8.3.1.1.2. sections 142 and 143 are excluded;8.3.1.1.3. for the purposes of section 115(7) of the PPSA, Ingeniq need not comply with sections 132 and 137(3);8.3.1.1.4. if the PPSA is amended after the date of this document to permit the Buyer and Ingeniq to agree to not comply with or to exclude other provisions of the PPSA, Ingeniq may notify the Buyer that any of these provisions is excluded, or that Ingeniq need not comply with any of these provisions, as notified to the Buyer by Ingeniq ; and8.3.1.1.5. the Buyer agrees not to exercise its rights to make any request of Ingeniq under section 275 of the PPSA, to authorise the disclosure of any information under that section or to waive any duty of confidence that would otherwise permit non-disclosure under that section. 8.3.2. Exercise of rights by Ingeniq If Ingeniq exercises a right, power or remedy in connection with this document, that exercise is taken not to be an exercise of a right, power or remedy under the PPSA unless Ingeniq states otherwise at the time of exercise. However, this clause does not apply to a right, power or remedy which can only be exercised under the PPSA. 8.3.3. No notice required unless mandatory To the extent the law permits, the Buyer waives: 8.3.3.1. its rights to receive any notice that is required by: 8.3.3.1.1. any provision of the PPSA (including a notice of a verification statement); or8.3.3.1.2. any other law before a Ingeniq or Receiver exercises a right, power or remedy; and 8.3.3.2. any time period that must otherwise lapse under any law before a Ingeniq or Receiver exercises a right, power or remedy. If the law which requires a period of notice or a lapse of time cannot be excluded, but the law provides that the period of notice or lapse of time may be agreed, that period or lapse is one (1) day or the minimum period the law allows to be agreed (whichever is the longer). However, nothing in this clause prohibits Ingeniq or any Receiver from giving a notice under the PPSA or any other law. 9. GOODS AND SERVICES TAX 9.1. Goods and Services Tax (GST) will be shown separately in the tax invoice for the sale of the Goods. The amount of GST payable in respect of the supply of the Goods is payable by the Buyer. The Buyer must indemnify Ingeniq in respect of GST paid and payable by Ingeniq for the supply of the Goods to the Buyer. Any amount payable by the Buyer under this clause is payable on demand by Ingeniq whether such demand is by means of invoice or otherwise. 10. CREDIT RETURNS 10.1. The Buyer may return Goods purchased from Ingeniq and receive a credit of the Purchase Price, subject to the following: 10.1.1. the Goods for return must have been issued a Return Authorisation (RA) number; GOODS WILL NOT BE ACCEPTED WITHOUT A RA NUMBER. An RA number can only be issued once the following information is provided: • Product Code • Product Description • Serial number (if applicable) • Invoice number and purchase date • Reason for return All freight charges and insurance for goods being returned are the responsibility of the Buyer. Returned goods not clearly labelled with the allocated RA number will not be accepted, and will be returned to the Buyer at their expense. All goods to be returned must be appropriately packaged. 10.2. The Goods are returned to Ingeniq within seven (7) days of the invoice date; 10.3. The Goods are new and unused; 10.4. The Goods are in their original package which has not been damaged or altered; and 10.5. Ingeniq determines in its sole judgment that the Buyer is in good standing. 10.6. In addition to any restocking fee levied by the Vendor, Ingeniq reserves the right to charge a restocking fee of at least 25% of the sale price of the goods. 11. WARRANTY RETURNS 11.1. Ingeniq will honour the Vendor’s warranty periods beginning from the Ingeniq invoice date. Defective Goods may be returned to Ingeniq subject to: 11.1.1. the Defective Goods for return have been issued a Return Authorisation (RA) number. GOODS WILL NOT BE ACCEPTED WITHOUT A RA NUMBER. An RA number can only be issued once the following information is provided:• Product Code• Product Description• Serial number (if applicable)• Invoice number and purchase date• Fault reportAll freight charges for goods being returned are the responsibility of the customer. Returned goods not clearly labelled with the allocated RA number will not be accepted, and will be returned to the sender at the sender’s expense. All goods to be returned must be appropriately packaged. 11.2. Returned goods must first be diagnosed as faulty before warranty returns will be processed. 11.3. A fee of $185.00 excluding GST shall be charged for Goods returned for repair and tested as ‘no fault found’ (based on the Vendor’s specifications and fault determination for the Goods). 11.4. Defective Goods will be returned to Vendor as per their standard warranty and returned when repaired. 11.5. The Buyer accepts any charges levied by the Vendor to Ingeniq and freight costs associated with the return of Defective Goods 12. REPAIR RETURNS 12.1. The Defective Goods for repair must have been issued a Return Material Authorisation (RA) number. GOODS WILL NOT BE ACCEPTED WITHOUT A RA NUMBER. 12.1.1. An RA number can only be issued once the following information is provided: • Product Code• Product Description• Serial number (if applicable)• Invoice number and purchase date• Fault report 12.2. All freight charges for Goods being returned are the responsibility of the Buyer.. 12.3. Returned Goods not clearly labelled with the allocated RA number will not be accepted, and will be returned to the Buyer at the Buyer’s expense. 12.4. All Goods to be returned must be appropriately packaged to protect the Goods from damage in transit. 12.5. An initial technical inspection is made on all out of warranty goods returned for repair. The technical inspection fee is not less than $150. 12.6. Goods returned for out of warranty repair must be accompanied by an official purchase order for the initial inspection fee and the cost of the repair. Please note the value of repairs to Goods out of warranty is subject to GST. 13. CREDITS 13.1. Credit notes for Goods returned in accordance with our Returns Policy are normally issued within seven (7) days following receipt of goods. 13.2. Where a credit note is available under a then applicable policy of Ingeniq, such adjustments shall be applied against an existing Buyer’s account balances with Ingeniq or converted to a refund. 13.3. Goods suspected of being faulty that are returned for credit will require testing before credit notes can be issued. Where testing cannot be done by Ingeniq Engineers the Goods may need to be returned to the original manufacturer for testing, this may take up to twenty-eight (28) days from return shipment date to manufacturer before we can determine whether a credit note will be issued. 13.4. Requests for refunds are required in writing. For additional security we may request further company and contact information before issuing any refund. All refunds will be made either by cheque, electronic funds transfer to Buyer’s bank account or by applying a credit against the credit card used for the original purchase. The actual method of refund will be in accordance with the payment method used for the original purchase. 13.5. In some circumstances, a replacement product or repair will be offered instead of a full refund. We will consult with you and act in accordance with relevant contracts, statutes and warranties. If we choose to have a product replaced or repaired, we will do this at our cost and return the product or its replacement to you. 14. BUYER DUTIES 14.1. The Buyer will: 14.1.1. give proper consideration and weight to the interests of Ingeniq in all dealings and abide by any reasonable rules or instructions relating to the use, sale or performance of the Goods notified by Ingeniq to the Buyer. 14.1.2. not make any representations or give any warranties or other benefits to the detriment of Ingeniq beyond those contained in Ingeniq's current terms and conditions. 14.1.3. represent and warrant that it will not use the Goods or Services for unlawful purposes. Failure to do so will result in immediate termination of any Orders made by the Buyer. 15. EXPORT RESTRICTIONS 15.1. The Buyer will obtain all licenses, permits and approvals required by any government and will comply with all applicable laws, rules, policies and procedures of the Australian Government. The Buyer will indemnify and hold harmless Ingeniq for any violation or alleged violation by the Buyer of such laws, rules, policies and procedures. 15.2. For goods where the Vendor is domiciled in the United States or the European Union (EU), the Buyer understands and acknowledges that all obligations of Ingeniq to deliver and all the Buyer’s obligations to accept and sell Equipment and sublicense software at locations outside the United States or the EU are subject to applicable export control laws. The Buyer agrees to cooperate in providing the information and assistance requested by the Vendor in connection with export licences and approvals. The Buyer will comply fully with all applicable laws relating to export and re-export of the Goods and the Buyer agrees not to sell any Goods covered by this Agreement to anyone else, if the sale would constitute a violation of any laws or regulations of the United States or the EU. 16. WARRANTIES 16.1. Certain laws imply terms, conditions and warranties (“Prescribed Terms”) into contracts for the supply of goods or services and prohibit the exclusion, restriction or modification of such terms, conditions and warranties. The liability of Ingeniq in respect of a breach of a Prescribed Term is limited, to the extent permissible by law and at the option of Ingeniq: 16.2. In the case of Goods, to the: 16.2.1. replacement of the Goods; or 16.2.2. refund of the Purchase Price paid by the Buyer or issue of a credit adjustment. 16.3. In the case of Services to the: 16.3.1. Supply of the Services again. 16.4. Unless the terms and warranties are included in these Terms and Conditions, all prior discussions, quotations, warranties and Prescribed Terms, to the extent permitted by law, are excluded. 17. DISCLAIMER OF LIABILITY 17.1. The Goods and Services are sold “as is” and Ingeniq disclaims any and all other warranties, whether express or implied, including, without limitation, any implied warranties of merchantability or fitness for a particular purpose, to the extent authorized by law. Without limitation of the foregoing Ingeniq does not expressly warrant that the Goods and Services will meet the Buyer’s requirements or that the operation of the Goods and Services will be uninterrupted or error free. The Buyer assumes responsibility for selecting the Goods and Services to achieve its intended results, and for the results obtained from the Buyer’s use of the Goods and Services. The Buyer shall bear the entire risk as to the quality and the performance of the Goods and Services. 17.2. To the extent permitted by law, Ingeniq will not be liable in contract, tort (including negligence) or otherwise, for any direct, indirect, special, consequential or punitive loss or damages or any loss or damages whatsoever, including (but not limited to) loss of use, data, or profits, arising out of or in connection with: • The use, copying, or display of the contents of the Ingeniq website. • Goods or services supplied by Ingeniq under these Terms and Conditions of Trade. • A failure or omission on the part of Ingeniq to comply with its obligations under these Terms and Conditions of Trade. • Any statements, claims, representations or warranties made by the Buyer relating to the Goods other than as authorised by the Vendors own writings. 18. BUYER INDEMNITY 18.1. The Buyer agrees to indemnify, defend and hold harmless Ingeniq, its directors, managers, employees and the Vendor from and against any claims, liabilities, losses, damages causes of action or injuries, together with costs and expenses resulting from: 18.1.1. Any actions or omissions on the part of the Buyer in distributing or marketing the Goods 18.1.2. Any statements claims, representations or warranties made by the Buyer relating to the Goods other than as authorised by the Vendors own writings. 18.2 The Buyer will neither alter the Goods nor their design or packaging unless required by law and with prior written consent of Ingeniq. In particular the Buyer will not alter or remove warnings about the risks of improper use of the Goods, If the Buyer is in breach of this clause, the Buyer will indemnify Ingeniq within their internal relationship against product liability claims of third parties, provided that the Buyer is responsible for the defect causing liability. 19. VENDOR INDEMNIFICATION 19.1. Where required by the Vendor, Buyer shall also agree to the Vendor’s indemnifications as listed in a separate Vendor specific schedule 20. GENERAL 20.1. These Terms are to be construed in accordance with the laws from time to time in the State of New South Wales. 20.2. All trademarks, brand names and product names remain the property of their respective owners. 20.3. These standard Terms contain all of the terms and conditions of the contract between the parties and may only be varied by agreement in writing between the parties. 20.4. Any conditions found to be void, unenforceable or illegal may, to that extent are severed from the Terms. 20.5. No waiver of any of these Terms or failure to exercise a right or remedy by Ingeniq will be considered to imply or constitute a further waiver by Ingeniq of the same or any other term, condition, right or remedy. 20.6. The Buyer shall not (i) remove, obscure or modify any label or other indication of copyright or other Intellectual Property Rights on the Goods; (ii) duplicate or reproduce any software or written material supplied by Vendor without the explicit written consent of Vendor; nor (iii) sell Goods other than in original, unmodified, unused condition. 20.7. The Buyer shall comply with all laws and regulations, including the payment of all fees and taxes and maintaining all licenses and permits, applicable to this Agreement. 20.8. Buyer shall not use for any purpose other than as contemplated by this Agreement, or divulge to any third party, any trade secrets, processes, techniques, designs, know how or other confidential information provided to Buyer by Ingeniq or Vendor. 21. LEGISLATION 21.1. These terms and conditions are governed by the Personal Property Securities Act 2009 (Cth) as amended from time to time. Any capitalised words use in these terms and conditions but not defined herein shall take on the meaning of such defined words in the Act and if not defined in the Act, then its ordinary meaning. 22. ACCEPTANCE OF TERMS AND CONDITIONS 22.1 Submission of an order by the Buyer via the website, phone, facsimile or email is a deemed acceptance of these Trading Terms and Conditions.